Credit Control

Exceptional credit control practices to reduce bad debt risk, increase cash flow, and preserve positive client connections.
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Credit control strategies

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Credit policy

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Credit assessment

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Collections

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Record keeping

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Client relationship management

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Effective Debt collection

We recognise the value of daily cash posting and reconciliations, client overpayment and underpayment tracking, credit term monitoring, client communication on payment obligations, and appropriate action to reduce bad debt and enhance cash flow. We adhere to the following important credit control principles.
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Monitoring and Follow-Up

We keep a regular eye on unpaid invoices and follow up with clients or candidates (in case of being overpaid). This could entail calling, sending emails to serve as reminder, or, if necessary, taking the case to more formal collections procedures.
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Dispute Resolution

We handle invoicing discrepancies quickly and effectively. We ensure payment delays are avoided, and goodwill with clients and candidates can be preserved, by keeping lines of communication open and taking the initiative to address invoicing problems or candidate inquiries.

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Debt Collection

In the event that attempts at collection fail, we assist in taking the case to a higher level by pursuing debt collection actions. As a last resort, this can entail filing a lawsuit, hiring a collection agency, or distributing demand letters.

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Credit Evaluation

We analyse credit control data on a regular basis to spot patterns, evaluate the success of credit policies, and provide information on credit risk mitigation techniques. Our effective credit control practices help firms reduce bad debt risk, increase cash flow, and preserve positive client connections.

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Reporting

We also assist with the submission of reports, such as intermediate or MI reports.

It is crucial to establish explicit credit policies and procedures. This entails specifying the terms of credit, establishing client credit limit and determining the requirements for credit extension.